Privacy Policy

Effective Date: January 8, 2025

At ShineyNapo, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from users: personal information and non-personal information.

a. Personal Information

Personal information is data that can be used to identify or contact you. We collect this information when you make a purchase, register on our website, subscribe to our newsletter, or interact with us in other ways. This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details)
  • Account login credentials (if applicable)

We only collect personal information that is necessary to provide our services to you. You can choose not to provide certain personal information, but this may affect your ability to use some features of our website, such as making a purchase or receiving promotional communications.

b. Non-Personal Information

Non-personal information is data that cannot be used to identify you. This includes technical data and website usage information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking technologies
  • Website navigation and usage data

We collect non-personal information to improve our website, understand user preferences, and enhance the customer experience.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Processing: To fulfill orders, process payments, and ship products to you.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing Communications: To send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
  • Website Improvement: To analyze website traffic, improve our content and functionality, and enhance your browsing experience.
  • Security and Fraud Prevention: To protect against unauthorized access and to detect and prevent fraud.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and marketing platforms. These third parties are obligated to keep your information confidential and secure.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. We use cookies to:

  • Personalize your experience: Remember your preferences and settings.
  • Analyze website traffic: Understand how visitors use our site and identify areas for improvement.
  • Serve targeted ads: Provide you with relevant advertisements based on your browsing activity.

You can control cookie settings through your browser. However, disabling cookies may affect your experience on our website.

4. Data Security

We take the security of your personal information seriously and use industry-standard security measures to protect your data. This includes:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information, such as payment details, during transmission.
  • Firewalls and Secure Servers: We maintain secure servers and firewalls to protect our systems from unauthorized access.
  • Payment Processing: We use trusted payment processors who comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure secure transactions.

While we implement these measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Rights and Choices

As a user, you have certain rights regarding your personal information. You may:

  • Access Your Information: You can request a copy of the personal information we hold about you.
  • Update or Correct Information: You can update or correct any personal information we have on file.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and newsletters by following the unsubscribe link in those emails or by contacting us directly.
  • Request Deletion: In some cases, you may request that we delete your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by ShineyNapo. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites before sharing your personal information.

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us: