Sales Policy

Effective Date: January 8, 2025

At ShineyNapo, we are committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions governing the sale of goods on our website. By purchasing from us, you agree to be bound by the terms set forth in this policy. Please review this policy thoroughly before making a purchase.

1. Products and Availability

We strive to provide accurate information about the products available on our website. However, product availability may change due to high demand, limited stock, or other unforeseen circumstances. All items are subject to availability at the time of purchase, and we reserve the right to limit the quantity of any item available for sale.

If an item is out of stock or unavailable after your order is placed, we will notify you and either offer an alternative product or issue a full refund for that item.

2. Pricing

All prices listed on our website are in USD (United States Dollars) and are exclusive of taxes, shipping, and handling charges. The final price you pay will include applicable taxes and shipping costs, which will be calculated at checkout.

While we make every effort to ensure that pricing is accurate, errors may occasionally occur. In the event of a pricing error, we will contact you before processing your order to confirm the correct price. We reserve the right to cancel or refuse any order due to pricing errors.

3. Order Confirmation

After placing an order, you will receive an order confirmation email detailing the products purchased, the order total, and the shipping information. This confirmation is not an acceptance of your order, but rather an acknowledgment that we have received your order request.

Your order will only be accepted, and a contract of sale will be formed once your payment has been processed successfully and the products are shipped.

4. Payment Terms

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods. Payment is required at the time of purchase. If there is an issue with payment processing, your order may not be confirmed or completed.

For orders with large amounts, we may request additional verification to ensure the security of the transaction. If the payment fails to be authorized or we are unable to verify the payment, your order may be canceled.

5. Shipping and Delivery

ShineyNapo offers various shipping options to ensure timely delivery of your products. Please refer to our Shipping Policy for detailed information on shipping methods, costs, and estimated delivery times.

We will make every effort to ship your order as quickly as possible. However, once your order is with the carrier, delivery times are subject to the shipping provider’s policies and external factors, such as weather delays or customs processing for international shipments.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our Refund and Returns Policy for instructions on how to initiate a return.

Please note that returns are subject to approval and certain conditions must be met for eligibility. If your return is approved, we will process a refund to your original payment method, excluding any applicable shipping or handling fees.

7. Product Warranties

ShineyNapo offers warranties on some products as outlined in the individual product descriptions. These warranties may cover manufacturing defects but exclude damage resulting from misuse or improper handling.

For products with a warranty, please refer to the warranty information included in the product details or contact our customer service team for more information.

8. Customer Support

If you have any questions about our products or need assistance with an order, our customer support team is ready to help. You can contact us via:

We are dedicated to resolving any issues promptly and providing a positive shopping experience.

9. Limitation of Liability

While we make every effort to ensure that our products meet high-quality standards, ShineyNapo’s liability is limited to the value of the product purchased. We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.

10. Changes to the Sales Policy

ShineyNapo reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our sales practices and procedures.